About Help2day
Our mission
Help2day provides fast, friendly computer help through guided chat, safe troubleshooting, optional screenshot review, and optional human escalation when an issue needs hands-on support.
Who we help
- Home users with everyday Windows, Mac, Wi-Fi, email, and printer problems.
- Seniors and family members helping seniors — patient, large clear steps.
- Remote workers stuck on Outlook, Microsoft 365, audio/video, VPN basics.
- Small-business owners and solo professionals without in-house IT.
What we don't do
- General-purpose AI assistance — math, homework, creative writing, coding help.
- Legal, medical, financial, or political advice.
- Enterprise tenant administration or server administration.
- Anything that needs your password, MFA code, recovery key, or full card number.
- Risky actions on your computer without your explicit OK and a human reviewer.